Herbalife Nutrition guarantees the quality of products that carry the Herbalife Nutrition name and certifies that they meet high standards of freshness and purity.

We are confident that all Customers (Preferred Customers and retail customers) will find our products satisfactory in every way. However, if for any reason, a Customer is not completely satisfied with any Herbalife Nutrition product purchased directly from WELLNESSDREAM24, the Customer may request a refund from email:  ale.donisi93@gmail.comand the Customer may return it for a refund or product exchange within 30 daysfrom the date the Customer receives the product. The Customer may obtain their refund or exchange either from WELLNESSDREAM24.

The Customer will be asked to return the unused portion of the product, or the original product labels, or the empty product containers, along with a copy of the Retail Order Form. Herbalife Nutrition’s Satisfaction Guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused.

Return
If upon receipt of your order you find the package damaged, you must immediately notify the courier and sign a Non-Conformity, the courier will return the package to the origin, and you must notify us via email at: ale.donisi93@gmail.comof your decision After having returned the product, due to damage to the package, after this fact, WELLNESSDREAM24 will contact you to replace the same Herbalife products at home at no additional cost, by placing a new order on the web.

RIGHT OF WITHDRAWAL

To exercise the right of withdrawal, you must request the Withdrawal form send it by email to ale.donisi93@gmail.com or by certified mail to the address indicated in the Legal Notice.

If you request a refund for the product within 30 days of the date you received the product, you must send the product, or any unused portion thereof, to the address, at the customer's expense, after receiving the product and validating that the total or the partial return of the product is correct, your wellness consultant will contact you by the method of your choice, by post or by telephone, to offer you the replacement of the product or refund the amount of the product, depending on its return has been total or partial, without applying the shipping costs corresponding to the purchase to this return.


All forms of secure payment
Responding to the requests and preferences of our customers and offering the current payment options that exist for the effective realization of any type of transaction that takes place through electronic commerce, we offer you several 100% reliable alternatives to make a payment securely. way. Note that all the payment methods that we present below respect and guarantee the security of the personal data provided by the client user to safeguard their information from possible abuse by third parties.

However, if you have any questions about the different existing methods of paying the amounts stipulated on our website, our users should know that they can contact any of the members belonging to our company (independent Herbalife distributors) for which they will advise you in detail. about their refund options, as well as the quality and high reliability of each of the payment services that WELLNESSDREAM24 makes available to our users and customers.